Our guarantee does not cover heat stress and we know that you don't want to have to replace your new plants. So once a plant leaves our store,  it will benefit both of us if you give it the best possible chance of surviving. We don’t replace plants that are suffering from improper care, insect damage, heat stress or other weather-related issues.

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Here are some planting tips to make sure your new plants survive the summer:

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• Try not to plant during a heat wave. If you must plant, make sure to do it in the evening or very early morning when it is cooler.
   

• If you can’t plant right away, make sure your plant gets a thorough watering each day, and keep it in a cool spot or partial shade.
   

• Prepare your planting hole well with good rich soil like triple mix. When you take the plant out of the pot, gently tease the roots outwards.
   

• Add Miryal (a product that contains a micro-organism found in the roots of mature plants that helps it take in more water) to the planting hole to help with root development.
   

• Water the plant well as soon as you have got it in the ground.
   

• Assess your watering techniques. Sprinkling for a few minutes with the hose or a watering can every day will NOT help plants establish the deep roots they need to survive the winter. Make sure your new plant and surrounding garden are given frequent deep waterings. Use a soaker hose, small sprinkler or just your hose end turned on a trickle near the base of the plant and let it run for a good long time so the water sinks deep into the ground – 30 to 60 minutes depending on your watering device. Do this twice a week or more, depending on the plant and site. 
   

• Check the dryness of your garden by digging down a few inches to see how far down you find moisture and water when needed. In hot weather without rain, a garden can survive without extra water for a couple of weeks but a new plant will need a top-up every few days until their roots are established.
   

Thank you for your understanding, we hope you enjoy your plants for years to come!